Cancellation Policy
We strive to provide a fantastic experience for every guest, and we understand that plans can change. Please review our cancellation policy below:
Try to arrive 10 to 15 minutes early. In consideration of other guests, the boat will leave promptly on time. If you are late for your tour, and you are the only guests, you will receive a shortened tour that will fit into the time you booked for. Please contact Captain Dave as early as possible at 805-663-2152 if you are running late.
**1. Cancellation by Guest:
We require at least a 24-hour notice of cancellation to receive a full refund. If you cancel within 24 hours prior to your scheduled tour time, unfortunately, we will still have to charge your credit card.
**2. Rescheduling:
More than 24 hours before departure: You may reschedule your charter at no additional cost, subject to availability.
Less than 24 hours before departure: Rescheduling is not permitted.
**3. Cancellation by Us:
In the unlikely event that we need to cancel your charter due to weather conditions or other unforeseen circumstances, we will offer you the option to reschedule or receive a full refund.
We will notify you as soon as possible if weather forecasts suggest potentially adverse sea conditions.
**4. Notification:
To cancel or reschedule your reservation, please contact us as soon as possible here.
We appreciate your understanding and cooperation. Our goal is to ensure that your experience with us is enjoyable and memorable.
Company Phone 805-663-2152
Company Email: cimarinesafari@gmail.com
Physical Address: 1299 S. Victoria Avenue, Oxnard CA 93035
Mailing Address: 1237 S. Victoria Avenue #284, Oxnard CA 93035
Customer Types and Pricing
- Note Minimum age is 4 years old.
- By purchasing a ticket, you are stating that all passengers are at the minimum of 4 years of age
Day Harbor Cruise: $30 per person
Sunset Harbor Cruise: $30 per person
Night Harbor Cruise: $30 per person
- Holiday Home Lights Tour (December): $20 adults age 18 years old and above, $10 for age 4 to 17 years old.
Duration:
Day Harbor Cruise: 1.5 Cruise (90 minutes)
Sunset Harbor Cruise: 1.5 hour (90 minutes)
Night Harbor Cruise: 1.5 hour (90 minutes)
Holiday Home Lights Tour (December): .75 hour (45 minutes)
Availability:
Day Harbor Cruise – year round, Thu – Sun, 11 am , 1 pm, 3 pm *5 pm *Note the 5 pm tour is seasonal and only available when the sunset tours start at 7 pm or later.
Sunset Harbor Cruise: Thu-Sun, Time varies, Check calendar (Sunset cruise leaves between 30 and 45 minutes before Sunset
- Holiday Home Lights tour: Wed through Sunday 5 pm, 6 pm, 7 pm, 8 pm
Night Harbor Cruise: Thu-Sun Seasonal
Capacity:
- All Tours: Maximum of 6 paid passengers per trip. No minimum.
Information collected prior to booking, minimum is 1 person
Life Jacket Size (S, M, L, XL, XXL+)
Email Address (optional)
Full Name First and Last (Required for each person boarding)
Emergency Contact Name and phone number (Required only 1 per group needed)
Age Range (Required)
under 18
Over 18
What to Wear:
Sunny Days: Lightweight Clothing: Opt for breathable, moisture-wicking fabrics to stay comfortable under the sun.
Overcast and/or Evening: Dress in waterproof clothing, and bring a jacket. We provide blankets for colder days/nights.
Hat & Sunglasses: Protect yourself from the sun’s rays and enjoy unobstructed views.
Layered Clothing: Bring a light jacket or sweater as it may get cooler on the water.
Dress to expect some water spray: We may have some water spray from the ocean, please dress in clothes that will dry fast for your comfort.
What to Bring:
Sunscreen:
Camera: Capture the stunning sights and unforgettable moments.
Snacks: You are welcome to bring snacks on board.
Beverages: You are welcome to bring a beverage of your choice.
Please note: Smoking is prohibited.
Preparation for Your Marine Safari Experience
1. Sea-Sickness:
Hydration and Light Eating: To minimize the risk of sea-sickness, stay hydrated and eat a light meal before your tour.
Sick Bags: Sick bags are available upon request.
2. Restroom Facilities:
Pre-Departure Restroom Access: There are no restroom facilities on the boat. However, restrooms are available at the marina.
2. Restroom Facilities:
Pre-Departure Restroom Access: There are no restroom facilities on the boat. However, restrooms are available at the marina.
We appreciate your understanding and cooperation in making the experience enjoyable for everyone. If you have any questions or need further assistance, please contact us prior to your tour. cimarinesafari@gmail.com
Our experienced crew is dedicated to ensuring your safety and enjoyment throughout the journey.
We appreciate your understanding and cooperation in making the experience enjoyable for everyone. If you have any questions or need further assistance, please contact us prior to your tour. cimarinesafari@gmail.com
Channel Islands Marine Safari Adventures™ Reserves the Right to Refuse Service at any time.
Book your Channel Islands Marine Safari Adventures Tour™ today and come aboard on an adventure you’ll cherish for years to come!
